Fabric Obsessed FAQs
Your questions answered
How does the Sewscription Box work?
Each box is a curated surprise delivered straight to your door! Every month or quarter, you'll receive high-quality dressmaking fabric tailored to your color tone preference, along with matching thread, notions, and extra surprises to kickstart your next project.
What if I need to skip, pause, or cancel my subscription?
Zero hassle. You can manage your subscription anytime through your online account portal: pause, skip a month, swap your colour profile, or cancel with a single click before your next billing cycle.
Warm Tones vs. Cool Tones - how do I choose?
We want you to love what you make! When subscribing or buying kits, you can select between Warm Tones(earthy tones, golds, warm reds, olive greens) and Cool Tones (jewel tones, blues, crisp pinks, cool greys). If you aren't sure, think about which jewelry or clothing shades usually make you feel most confident, or drop us a message for a quick recommendation!
I'm a complete beginner. Are your fabrics and kits suitable for me?
Absolutely! We cater to all skill levels. Our kits include everything you need so you don't have to worry about picking the wrong needle size or thread match. Plus, our fabric listings include clear weight and drape descriptions so you know exactly what to expect before you buy.
Can I buy fabric in small quantities?
Yes! We sell fabric in 0.5-metre increments so you can order precisely what you need for your project without paying for excess stash. (Ordering a quantity of 2 equals 1 full metre, cut continuously).
Do you host workshops or offer sewing support?
Yes! We offer friendly in-person workshops for hands-on learning, and we're always just an email away if you hit a snag or need pattern matching advice for any of our fabrics.
Shipping & Delivery
How long until I get to rip open my parcel?
We know waiting for fabric is actual torture! We pack and dispatch your orders within 1–2 business days.
Standard UK delivery takes 2–4 business days once shipped, while express gets it to your doorstep in 1–2 business days. We’ll email you a tracking link so you can stalk your parcel in real-time.
Do you ship internationally, or are you keeping all the good fabric to yourselves?
We share the love worldwide! International shipping rates and delivery times are calculated automatically at checkout based on your location and parcel weight.
Note: International import duties or customs taxes are out of our hands and are the responsibility of the buyer, so keep an eye out for local customs info!
Returns & Fabric Policies
Can I return fabric if I change my mind or my project plan changes (again)?
Because we cut every piece of fabric custom-to-order just for you, we can’t accept returns if you simply change your mind (our scissors can’t un-cut it!). If you're on the fence about colour, weight, or feel, grab a sample swatch first so you can fall in love risk-free.
Uh oh, what if my fabric or item arrives damaged?
We inspect every single yard before it leaves our studio, but if a rogue flaw slips past us or your parcel had a rough journey, don't panic! Drop us a line within 14 days at info@thefabricobsession.com with your order number and a photo, and we'll make it right immediately.
What about returning unopened kits or subscription boxes?
Got buyer’s remorse on a kit or non-cut item? As long as it’s unopened, unused, and in its original pristine condition, you can send it back to us within 14 days of receipt. You’ll just need to cover the return shipping cost.